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Sen. Schumer Takes On Ticketmaster

03:01 PM, Monday 2/9/09 9 |   |

Ticketmaster has yet more fallout from the Bruce Springsteen snafu: a possible federal probe.

Sen. Chuck Schumer, D-N.Y., and Rep. Bill Pascrell, D-N.J., are asking the Federal Trade Commission to investigate why TM’s Web site directed Boss fans to its secondary ticketing site, TicketsNow, during the Springsteen onsale when primary tickets were still available.

“We can’t let the screen doors slam on die-hard Boss fans,” Schumer said at a press conference. “Fans who thought they were going to the promised land of regular-priced tickets found themselves in the badlands of ticket scalpers.”

Truly, it is a Jungleland of controversy, and it has no signs of stopping, running full throttle like a ’69 Chevy with a 396, Fuelie heads and a Hearst on the floor.

Schumer called it a classic “bait-and-switch,” according to Fox News. “We don’t have the tickets at $75, but maybe this site has them at $200.’ Guess what? The same people owned both sites.”

A Ticketmaster spokesman recently gave Pollstar the company’s side of things. During a heavy-traffic onsale such as Springsteen’s, primary tickets will get sold out at once, and secondary tickets will be the only ones available.

Still, not all ticket buyers make it through the process – sometimes credit cards are denied and other scenarios occur that put tickets back on the market, at least for a couple minutes.

Hence, a “sold out” show can wind up with a few seats available again, at least for a little while.


9 Comments leave a comment

  1. 6
    A.M. wrote:

    03:19 PM, Feb 09, 2009

    I'm so relieved the senator doesn't have anything more pressing on his agenda - like taking on cereal companies again.  What a useless grandstander.

  2. 1
    musicrocker wrote:

    03:24 PM, Feb 09, 2009

    The blame should be directed @ Ticketmaster, not the scalpers in this instance.  TM was putting tickets on their marketplace within seconds of the on sale.  While in the past ticket brokers have been the scape goat for ticketmaster's devious manipulation of tickets, this time they clearly got caught with their GREEDY hands in the cookie jar.   If LiveNation and Ticketbastard are allowed to merge, it will show us that Greed prevails.  Corporations win while the rest of us get it up the @$$!

  3. 161
    Prof. Christopher David wrote:

    03:26 PM, Feb 09, 2009

    Said Schumer: “We can’t let the screen doors slam on die-hard Boss fans.” Your tax dollars ever-diligently at work. Making America safe for rock and roll.

  4. 1
    Psycho420 wrote:

    04:03 PM, Feb 09, 2009

    WAHHH!! I have to pay more... Consumers dont understand TM provides a convienience to everyone. Tickets arent owned by them they just distribute,  If its sold out,  only means the distriubutor (TM) is  sold out. , Complain should go to the promoters of the event they truly have all the tickets. Try ebay or stubhub Good luck geting fake tickets,  Supply and demand. I never had a problem with TM.  The boss? Relax  tri state junkies

  5. 5
    novocaintongue wrote:

    04:06 PM, Feb 09, 2009

    Why has it taken so long for someone to notice that Ticketmaster scalps it's own tickets? How is it not a conflict of interest for a ticket agency to own a scalping site? What keeps Ticketmaster from taking all the good seats off the market and placing them on their scalping site for four times more than face value? Why haven't artists raised hell about the fact that they are charging a certain amount for their tickets and then Ticketmaster simply puts them on another site at an inflated price? The artists never see this money...or do they? It amazes me that no one has gone after these guys before (with the exception of Pearl Jam who got next to no help in their fight against this monopoly.). I once tried to get tickets for 2 different shows in Vegas, both of which supposedly sold out in minutes through Ticketmaster. The bad part is that I was able to find tickets on several scalping sites days BEFORE tickets went on sale through Ticketmaster or any existing promotional pre-sale. I love music, and I love going to concerts so unfortunately I still cave in and dance Ticketmaster's little dance, but godspeed to Sen. Schumer and Rep. Pascrell. I hope they take these greedy bastards down!

  6. 942
    selyp wrote:

    04:18 PM, Feb 09, 2009

    "Still, not all ticket buyers make it through the process – sometimes credit cards are denied and other scenarios occur that put tickets back on the market, at least for a couple minutes."

    Yep, sounds reasonable to me!  Oh, wait.  How did TicketsNow get those primary tickets so fast?  Hmmmm....

  7. 15
    evilrob wrote:

    09:46 PM, Feb 09, 2009

    @selyp: You do realize even eBay doesn't require you to PROVE to them that you're physically holding the tickets when they go to auction right? I could list tickets at 10:00AM for a show that goes on sale at 10:00AM and not even have financial possession yet, which is likely the scam that was being run.

    This article is so aimed at not giving TM the equal voice they were probably approached with. This is completely overlooking the number of tickets that the band, the venue, the promoter, the tour sponsors, the tour management ALL claim for themselves (how else do you think there's promotional giveaways and awesome seats for politicians?). Who can securely guarantee none of those people are SCAMMING concert goers by selling their tickets online? You know there's tickets allotted that show up in radio stations and such. Why is it beyond them to try to make a profit and it's TM's being the evil overlord (that they are, but Live Nation is all that's unholy)?

    If some US Senator is going to waste time and money getting into reviewing "concert promotion corruption" instead of the economy, the war in Iraq, and about sixty other things that the country needs OUTSIDE of promoting the Boss' tour and overlooking the obscene amount of money Bruce is making off of the people that bought tickets, then I expect him to fully call for an investigation of all touring artists, all tour management agents, all venue booking agents, and all concert promoters. Not to mention, that in the "promised land of regular priced tickets" Senator Schumer, TICKETS DO NOT COST 65 OR 95 DOLLARS A TICKET. Talk about slamming screen doors on "die-hard Boss fans", THE BOSS IS DOING IT HIMSELF!

    Of course. I'm willing to bet Bruce Springsteen's tour management had no problems hooking up Senator Schumer with some "complimentary" tickets to one of his shows. Instead of giving them away to someone who got caught up in the snafu. Who would do that kind of crazy stuff.

  8. 5
    novocaintongue wrote:

    08:22 AM, Feb 10, 2009

    I understand EBay doesn't require you to physically have possession of tickets before you post them. I didn't use Ebay and never would because I know too many people who have been scammed with fake tickets through that site. I was using "reputable broker sites" who not only had the tickets posted but had seat locations as well which means they had their tickets, or a promise of, already taken care of before the tickets actually went on sale to the public. Trust me, I know how ticket buying works. I'm familiar with corporate set-asides, promotional pre-sales, etc. I've been to hundreds of shows over many years and have found lots of ways to beat the system. I am aware that TM doesn't control all the tickets and that venues, promoters, and probably even the bands are responsible as well but absolving TM of owning and operating a scalper site is ridiculous to me. How would you feel if you lived in a small town with only one grocery store. Let's say you typically buy your produce from this store as they are the only game in town. Let's say that typically this store sells oranges for $0.89 each. You go in one day and they tell you "sorry, all the oranges are sold out but we hear there is a new produce store that just opened down the street and they have oranges." You then go that produce store and find that they are charging 4 times as much for a damn orange. Wouldn't you be pissed if you found out the produce store was owned by the same grocery store that was "sold out of oranges"? As for Bruce Springsteen, I agree...he is overpriced and I wouldn't go see him for free for fear that he might slide crotch first into me like that poor cameraman at the Super Bowl. He, nor the price of his tickets is the point. The point is that TM owns and operates a scalping site and that has to be a conflict of interest no matter how you want to defend it.



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